- Describe your problem / task before our technician arrives in your office or gives you a call
- Please make a screen shot of the problem. In Microsoft(r) Windows(tm), hold pressed Alt button on your keyboards and quickly press on PrtScr button. Paste result into MS Wordpad or MS Word or OpenOffice application and save it on your hard disk.
- If Alt+PrtScn method doesn't work for you, simply press on PrtScr button;
- Contact Us and explain your problem / request and we advise you what service suits you best
- To contact us you can use our online form or send us an e-mail
- Now you can purchase one of our IT Support plan listed below
- We recommend you to start with 2 hours of prepared time
- Please pay your attention on the fact that different IT Support plans offer different time lag between your request and actual work
- If you satisfied by the result you get, you might purchase an many hours as you need and our highly qualified technician will be happy to help you
- In case our technician cannot help you, we are in partnership with several highly skilled IT teams across the globe who can solve any problem our customer might have.
How does it work?
When you have good understanding what you need, you purchase prepaid hours of our technician work remote or work in your office, with normal or with top priority.
Having prepaid hours you can contact us and fix an appointment or a remote session.
Please be aware you can request an immediate intervention in case you use the golden pack.
If work takes longer than you have prepaid, we send you an additional invoice with detailed description how many time has been spent and what work has been done.
We are always working to exceed your expectation.
Let us surprise you!